Hi
Hope you are doing great.
Position
: Service now Architect
Location:
Waltham, MA
Duration:
10+ months
Interview
Process: Phone Interview -> On-Site Interview -> Hire
Notes:
Subvendor candidates
accepted
Candidate must do on-site
interview
Description:
Reporting to the ServiceNow Lead Architect you will lead the support and
delivery on the Enterprise wide ServiceNow platform, developing and ensuring
compliance to architectural policies in the delivery of foundational and
business driven enhancements and technically lead the growth and adoption of
the strategic platform in the delivery and rationalization of business
applications.
Key Accountabilities:
- Design accountability for our client’s
ServiceNow strategic platform
- Lead the ServiceNow solution architecture
design and enhancement activities across Enterprise ServiceNow program of work,
ensuring the technical integrity of any ServiceNow projects
- Team of both internal and external developers
in the delivery and support of ServiceNow Platform and its enhancements,
ensuring that appropriate standards are adhered to
- Assures technical integrity of proposed
solutions by ensuring that co-ordination, NG governance and change control are
applied to technical specifications and to the technical infrastructure.
Advises on the impact of design options to related programs and on the process
for assessing such impact.
- Accountable for operational performance of
support and development partners ensuring they meet their contractual
obligations and relevant Service Levels
- Co-ordinates design and development activity
within a program, acting as custodian of plans and policy for the
platform.
- Drives cost transparency in the development and
maintenance of servicenow enhancements and ensures value tracking.
- Takes an active role in the development of
other staff through mentoring of more junior SA resources.
- As the client design lead, stays current on ServiceNow
products, architecture and applicable integrated technologies
- Maintain and develop positive working
relationships with IT ecosystem suppliers in order to foster a collaborative
environment.
Knowledge, Experience and Technical Know
How:
- Demonstrable track record in delivery of
solution architecture for ServiceNow platform and related programs of
work.
- Breadth of knowledge in relevant capabilities
(e.g. Scripting: JavaScript, Web Services, HTML, CSS, Jelly)
- Stakeholder management and influencing skills
covering colleagues, partners / vendors and project sponsors.
- To have a recognized expertise in one or more
of the following TOGAF architectural domains: Business, Application, Data,
Technology
- Relevant experience
Must haves:
- Qualifications could come from a variety of sources, e.g. a degree in
computing, science or mathematics, ISEB, British Computing Society or
certification from commercial organisations such as ServiceNow Microsoft, Oracle
etc relevant to solution architecture.
- Certified in ServiceNow Foundations/ServiceNow
System Administrator
- Certified ServiceNow Implementation
Specialist
- Ability to present and explain technical
information to diverse audiences.
- Able to work both independently and as a
contributing member of a small specialist technical team
- Proven ability to determine scope and estimate
work effort of development activities.
- Strong analytic and problem solving
skills.
- Excellent interpersonal and communication
skills
- Knowledge of new and emerging technologies and
industry good practice for architecture within and related to ServiceNow
platform
- Possess the highest level of integrity and
confidentiality regarding company confidential information
Nice to
haves:
- Certified in Application Creation in ServiceNow
- Trained in ServiceNow Advanced System
Administration
- Trained in Scripting in ServiceNow
- Knowledge of Service Oriented Architecture
(SOA), cloud computing services and systems integration
- TOGAF 9, Archimate, Zachman
- Knowledge of Integration Architectures,
Data Architecture, Overall Solution Architecture and Process/Business
Architecture
Additional Requirements:
Must be able to pass a
background check and drug test
We are looking for 2-3
candidates right away for this role.
Please enter all candidate
submittals into iLabor and email the resumes directly to me as well.
Please feel free to email
me if you have any questions.
Umesh |TAG Manager | HCL Global Systems
24543 Indoplex Circle, Suite 220, Farmington Hills, Michigan – 48335